Last Updated: 24 September 2026

The Body Garden Mastery

At The Body Garden Mastery, we respect your privacy and are committed to handling your personal information responsibly.

This Privacy Policy explains what information we may collect when you visit our website, communicate with us, subscribe to our communications, purchase our resources or interact with our services, how we may use that information, and the choices available to you.

By using our website or voluntarily providing your information to us, you acknowledge that you have read and understood this Privacy Policy.

1. WHO WE ARE

The Body Garden Mastery is a wellness education platform focused on practical health education, lifestyle awareness and the Healing Gap Framework.

Business/Organization Name: The Body Garden Mastery
Country: Kenya
Email: info@thebodygardenmastery.online
Phone/WhatsApp:+254 726 530 868
Website: https://thebodygardenmastery.online

For privacy-related questions or requests, please contact us using the details above.

2. INFORMATION WE MAY COLLECT

Depending on how you interact with our website, we may collect different types of information.

Information You Provide Directly

You may voluntarily provide information when you:

Complete a contact form
Subscribe to our newsletter
Request a free guide
Purchase an ebook, course or other resource
Contact us through email
Contact us through WhatsApp
Participate in a program
Submit a blog contribution
Request information about our products or services
Communicate with us through social media
Participate in surveys, promotions or other activities

This information may include:

Name
Email address
Telephone or WhatsApp number
Town, city or general location
Billing or transaction information where applicable
Your messages or enquiries
Information you voluntarily provide about your interests

Please do not send unnecessary sensitive personal information through contact forms, social media or ordinary email.

3. HEALTH INFORMATION

Because The Body Garden Mastery is a wellness education platform, visitors may sometimes voluntarily provide information concerning their health or wellbeing.

Examples may include information about:

Health concerns
Lifestyle habits
Nutrition
Exercise
Symptoms
Wellness goals
Questions about natural products

We encourage you not to provide detailed medical information unless it is genuinely necessary for the service or communication you are requesting.

Where health information is required for a specific service, we will handle it with appropriate care and only use it for legitimate purposes connected with that service.

We do not sell personal health information.

4. INFORMATION COLLECTED AUTOMATICALLY

When you visit our website, certain technical information may be collected automatically by our website infrastructure, hosting provider, analytics services or other technologies.

This may include:

IP address
Browser type
Device type
Operating system
Pages visited
Approximate geographic location
Referring website
Date and time of visits
Website interaction information
Technical information used to maintain website security and performance

This information may be used in aggregated or statistical form to understand how visitors use the website and improve our services.

5. COOKIES

Our website may use cookies and similar technologies.

Cookies are small data files that may be stored on your device when you visit a website.

We may use cookies to:

Keep the website functioning properly
Remember preferences
Understand website traffic
Improve website performance
Measure the effectiveness of content
Support website security
Improve the user experience

Some third-party services integrated into our website may also use cookies or similar technologies.

You can usually control cookies through your browser settings. Disabling certain cookies may affect how some parts of the website function.

Where legally required, we may request appropriate consent before placing non-essential cookies.

6. HOW WE USE YOUR INFORMATION

We may use personal information for legitimate purposes such as:

Providing Services

To deliver ebooks, guides, programs, consultations, products or other services you request.

Communicating With You

To respond to enquiries, questions, support requests and other communications.

Sending Requested Information

To send newsletters, educational resources, downloads and other information you have requested.

Improving Our Website

To understand how visitors use our website and improve its content, navigation and functionality.

Processing Transactions

To facilitate purchases, payments, confirmations and delivery of products or digital resources.

Marketing

Where permitted by applicable law and, where required, with your consent, we may send information about new articles, resources, programs, products or other relevant offerings.

Security

To detect, investigate and help prevent fraud, abuse, unauthorized access or other security problems.

Legal Compliance

To comply with applicable legal obligations and respond to lawful requests from competent authorities.

7. EMAIL COMMUNICATIONS

If you subscribe to our newsletter or voluntarily provide your email address for communications, we may send you:

New blog articles
Wellness education
Free resources
Ebook announcements
Program information
Product information
Special offers
Other relevant updates

You can unsubscribe from promotional emails at any time by using the unsubscribe option provided in the message or by contacting us.

Unsubscribing from marketing communications does not necessarily stop essential communications relating to a purchase, service or transaction.

8. WHATSAPP COMMUNICATION

If you choose to communicate with us through WhatsApp, your communication will also be subject to WhatsApp’s own privacy policies and terms.

We may use WhatsApp to:

Respond to enquiries
Provide customer support
Discuss requested products or services
Confirm orders
Coordinate delivery
Provide information you have requested

Please avoid sending highly sensitive medical or personal information through WhatsApp unless specifically necessary and appropriate.

9. PAYMENTS AND PURCHASES

When you purchase an ebook, course, program, product or other resource, payment may be processed through a third-party payment provider.

Depending on the transaction, this may include information such as:

Name
Email address
Telephone number
Transaction amount
Payment confirmation
Order details

Payment card, mobile-money or other financial information may be processed directly by the relevant payment provider.

We do not intentionally collect or store complete payment-card details unless our payment systems are specifically designed and authorized to do so.

Third-party payment providers may have their own privacy policies governing their handling of information.

10. THIRD-PARTY SERVICE PROVIDERS

We may use trusted third-party providers to help operate our website and services.

These may include providers for:

Website hosting
Email delivery
Analytics
Payment processing
Digital product delivery
Customer communication
Website security
Forms and surveys
Advertising or marketing technology

Where appropriate, these providers may process personal information on our behalf.

We seek to use providers that apply reasonable security and privacy practices.

11. SHARING YOUR INFORMATION

We do not sell your personal information as a commercial mailing list.

We may share information when reasonably necessary for legitimate purposes, including with:

Service providers supporting our operations
Payment processors
Digital delivery providers
Website and technology providers
Professional advisers where necessary
Government authorities or law-enforcement bodies where legally required
Other parties where you have given appropriate permission

We only seek to share information that is reasonably necessary for the relevant purpose.

12. INTERNATIONAL DATA TRANSFERS

Some service providers we use may operate outside Kenya.

As a result, personal information may sometimes be processed or stored in another country.

Where this occurs, we seek to use appropriate safeguards and service providers that provide reasonable protection for personal information, taking applicable legal requirements into account.

13. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including where necessary to:

Provide requested services
Maintain business and transaction records
Respond to enquiries
Maintain appropriate financial records
Resolve disputes
Protect our legal rights
Meet legal or regulatory obligations

When information is no longer reasonably required, we may delete, anonymize or securely dispose of it.

14. DATA SECURITY

We take reasonable measures to protect personal information against:

Unauthorized access
Unauthorized disclosure
Loss
Misuse
Alteration
Destruction

However, no internet transmission, website, electronic storage system or communication method can be guaranteed to be completely secure.

You should therefore avoid sending unnecessary confidential or highly sensitive information through unsecured communication channels.

15. YOUR PRIVACY RIGHTS

Depending on applicable law and your circumstances, you may have rights concerning your personal information.

These may include the right to:

Know whether we process your personal information
Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion where legally applicable
Object to or restrict certain processing
Withdraw consent where processing is based on consent
Opt out of direct marketing
Request information about how your personal information is used
Lodge a complaint with the relevant data-protection authority

To exercise a privacy right, contact us using the details provided below.

We may need to verify your identity before fulfilling certain requests.

16. MARKETING PREFERENCES

You are in control of your marketing preferences.

If you no longer want to receive promotional emails, you may unsubscribe using the link included in the email.

For WhatsApp or other direct communications, you may request that we stop promotional messages.

Please understand that opting out of marketing does not necessarily stop service-related communications.

17. CHILDREN’S PRIVACY

Our website is intended primarily for a general audience and is not designed to knowingly collect unnecessary personal information from children.

Where a service involves a minor, we encourage involvement and appropriate consent from a parent or legal guardian where required.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review the matter.

18. THIRD-PARTY WEBSITES

Our website may contain links to external websites, platforms or services.

These may include social media platforms, payment providers, educational platforms and other resources.

Once you leave our website, the privacy practices of the third-party website apply.

We encourage you to review the privacy policy of any external service before providing personal information.

19. SOCIAL MEDIA

We may operate or maintain social-media pages and communities.

When you interact with us through platforms such as Facebook, Instagram, TikTok, YouTube, WhatsApp or other social networks, your interaction may also be governed by the privacy policy and terms of that platform.

Please avoid posting sensitive personal or medical information publicly.

20. TESTIMONIALS AND STORIES

If you voluntarily provide a testimonial, review, photograph, story or other content for publication, we will use it according to the permission or agreement associated with that submission.

We will not intentionally publish sensitive personal information without an appropriate lawful basis or permission where required.

If you would like a previously published testimonial removed, contact us.

21. BLOG COMMENTS AND USER CONTENT

If commenting or other user-generated content is enabled on our website, information you voluntarily publish may become publicly visible.

Do not publish:

Private medical information
Financial information
Passwords
Identification numbers
Private contact information
Information belonging to another person without permission

We may remove content that violates our website rules or creates privacy, safety or legal concerns.

22. DATA BREACHES

If we become aware of a personal-data breach that requires notification under applicable law, we will take appropriate steps to investigate, contain and address the incident and make any required notifications.

23. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time.

When we make changes, we may update the Last Updated date at the top of this page.

We encourage you to periodically review this page so that you remain aware of how we handle personal information.

24. CONTACT US ABOUT PRIVACY

If you have a question, concern or request regarding this Privacy Policy or your personal information, please contact us.

THE BODY GARDEN MASTERY

Email: [Insert official privacy email]

Phone/WhatsApp: [Insert official contact number]

Location: Kenya

Website: [Insert official website]

Privacy Requests

When contacting us about your personal information, please explain:

Your name
The information or issue concerned
The action you are requesting
Any information necessary for us to identify the relevant account, transaction or communication

We will handle reasonable requests in accordance with applicable law.

OUR PRIVACY COMMITMENT

At The Body Garden Mastery, we believe that wellness education should be built on trust.

That means respecting not only the body, but also the privacy, dignity and choices of the people we serve.

We aim to collect only information that is reasonably necessary, use it responsibly, protect it appropriately and give people meaningful choices about how their information is used.

Your information is part of your personal garden. We believe it deserves responsible care.

THE BODY GARDEN MASTERY

Your Body Is a Garden. Learn How to Cultivate Wellness.

This Privacy Policy is general website policy content and should be reviewed and adapted to your actual business structure, data practices, technology providers and applicable Kenyan legal requirements before publication.